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Cleaning & Servicing

Jewellery Cleaning & Servicing

Properly servicing your jewellery is essential to maintaining its beauty and integrity. We offer a full range of services from our Hatton Garden Showroom and Workshop.

Book an Appointment

Use the online form below to book an available appointment with us. Whilst COVID-19 restrictions are in place, we are happy to provide remote consultations where possible.

Appointment
Book an Appointment
What would you like to see us about?
When would you like to see us?
  • More
At what time?
Prefer remote?

  • If the time that you require is not appearing, please proceed and submit the request and we will contact you to arrange.
  • Appointments are typically between 20 minutes and an hour
Loading appointment availability
Next
We will contact you to arrange a date and time
Mail
Send

Full Service

Our Comprehensive Jewellery Service includes Ultrasonic Cleaning, Polishing, Steam Cleaning and Buffing, giving your ring, bracelet or earrings back their shine and sparkle, and ensuring they will look good and retain their integrity for a lifetime. Starting at £95 for a Platinum, Palladium, 18ct Rose or Yellow Gold ring, and £130 for a 18ct White Gold ring, we can give your treasured jewellery a new lease of life.

White Gold Servicing includes rhodium plating.

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Master Goldsmiths

We have our own workshop on-site staffed by our talented in-house master goldsmiths. This means that we are able to clean and service your jewellery quickly and effectively, always ensuring the highest of standards.

Jewellery collects dirt and loses its shine through everyday wear, and can get scratched or scuffed through daily activities. Jewellery containing diamonds or precious stones needs special treatment because difficult to remove dirt collects around the stone.

Performed by our talented in-house goldsmiths, cleaning, polishing and buffing is completely safe for your jewellery.

Prices

Description Price
 Full Service -  Platinum, Palladium, 18ct yellow or Rose gold   £95
 Full Service - 18ct white gold  £130

* prices shown per item inclusive of VAT. Prices can vary with ring condition.

 

How We Service Your Jewellery

Jewellery cleaning is a specialist process that requires experienced goldsmiths to carefully remove the dirt that collects around the metal and precious stones, and polish off scrapes and marks caused by day to day wear.

Your jewellery is safe at the hands of our talented in-house goldsmiths who can effectively clean and service your engagement ring, necklace, earring and wedding band.

Here are some of the techniques we use to make your jewellery look good and give it a new lease of life.

Polishing and Buffing

Our specialist polishing wheels are specifically made for the polishing of jewellery and are equipped with varying grades of hard- and soft-grain polishing finishes.

The polishing process focuses on the metal part of your jewellery and the different grades mean that we can polish out the tiniest scratch on the metal. This is what gives your precious metal its lustre and sparkle!

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Laser Filling

For deeper abrasions or damage caused to the metal we are able to use one of our state of the art laser welding machines to effectively melt new metal into the cavity.

This can be a skilled and timely process but one that alleviates the need to remake or replace a damaged item.

Ultrasonic Cleaning

Following filling and polishing, your jewellery will then go into an ultrasonic cleaner. Our jewellery grade cleaner uses ultrasonic waves to remove dirt, grease, grime and polishing sediment from the deepest parts of your jewellery. This process is what will deep clean your jewellery.

The smooth surface of a diamond easily traps dirt and grease which over time will make it look dull and lifeless. The ultrasonic cleaner restores your diamond to life and gives it back that dazzling sparkle!

Some precious gemstones (such as emeralds) cannot be exposed to ultrasonic waves. Please talk to us to discuss how we can best clean your precious gemstone jewellery.

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Steam Cleaning

Steam cleaning involves using high pressured bursts of heated steam to clean out any remnants of dirt or polishing agents that remain on your jewellery, while at the same time sterilising the item.

This is the final process making your jewellery perfectly clean and ready to wear and enjoy.